About Us

The Bureau works with the belief that all members of the community will have both support needs of their own and the capacity to support others at various times in their lives – in some cases simultaneously. It is our mission to identify and link together community needs and solutions to enable people to live independently and improve the quality of life for local communities.

Our offices at the top of Norfolk Square

We are a nationally accredited volunteer centre and the needs and rights of both local people and our volunteers are at the heart of everything we do. We are committed to developing solutions that can be delivered through effective voluntary action and partnership working.

Over the last 20 year The Bureau has grown and evolved, in line with the changing needs and wants of local people. We have moved on from being ‘just’ a volunteer centre and now offer a range of different services including:

  • Practical and Social Support – helping people who need a bit of extra support with practical day-to-day services. This helps people look after their health, stay active and live independently within their local community.
  • Volunteering – ongoing support to help people find the right formal or one-off volunteering opportunities that match their interests, skills and time.
  • Economic Wellbeing – help for people to move into paid employment through skills development, volunteering placements and pre-employment support.
  • Infrastructure Support – helping other local voluntary groups to recruit and induct volunteers, provide DBS checks, and training for volunteers. We also provide meeting rooms and equipment hire, photocopying, promotion and information sharing.
  • Working in partnership – with local groups, the public sector, regional and national bodies to develop vibrant and creative volunteering communities.





Our Impact

Our latest review of the impact of the work of our Organisation, working alongside our partners, highlights the continued success and high performance and deliver of our existing projects in addition to the development of new projects and of thriving community hub building.


Download our Impact Reports here:

 The Bureau’s Impact Report and Annual Review 2018 – 2019



The Bureau’s Impact Report and Annual Review 2019 – 2020


The Bureau’s Impact Report and Annual Review 2020 – 2021

Strategic Plan

Over the last 20 years The Bureau has grown and evolved in line with the changing needs and wants of local people. We have moved on from being purely a Volunteer Centre and now offer a range of different support including all supported through our team of over 250 volunteers. In order to do this effectively we have strong partnerships with the statutory and Voluntary, Community and Social Enterprise (VCSE) sector and provide some elements of infrastructure support, including helping local voluntary groups to recruit, induct and train their volunteers.

The next three years are likely to bring more challenges and opportunities for the Bureau, local people across Glossopdale and the VCSE sector; however, we are well placed to respond. Our Strategic Plan sets out how we will achieve this.



Download our current Strategic Plan here:

 The Bureau’s Strategic Plan 2019 – 2022