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Our Policies
Our Policies and Procedures for Safe and Efficient Operations
At The Bureau, we are committed to upholding the highest standards of safety, confidentiality, and professionalism in all our operations. This page provides you with access to many of our latest policies and procedures, which cover various aspects of our operations. Our policies are updated regularly to ensure that we comply with the latest laws, regulations, and industry best practices.
If you are looking for information that is not available on this page, please feel free to contact our Operations Manager at lauren@the-bureau.org.uk. We appreciate your interest in our policies and look forward to your continued support in maintaining a safe and efficient environment for all.
Please find below the list of our latest policies and procedures:
- Confidentiality Policy – September 2022
- Complaints and General Feedback Policy – May 2023
- DBS Policy – November 2023
- Data Protection Policy - February 2022
- Environmental Sustainability Policy – May 2023
- Equality and Diversity Policy – January 2024
- Expenses Policy – November 2023
- Fundraising and Sponsorship Policy – July 2023
- Fraud Prevention Policy –November 2023
- Health and Safety Policy – January 2024
- Information Governance Policy – May 2024
- Lone and Remote Working Policy – July 2023
- Lone and Remote Working Procedure – July 2023
- Recruitment and Selection Policy – November 2023
- Risk Management Policy – July 2023
- Safeguarding of Adults Policy – September 2023
- Safeguarding of Children Policy - September 2023
- Sponsorship and Fundraising Policy - July 2022
- Staff Training and Development Policy - January 2023
- Menopause Policy – July 2024
- Menstrual Equality Policy - July 2024
- Volunteer Policy – March 2024
Fire Safety
In addition to our standard policies, we also maintain up-to-date fire evacuation plans for our office hours and out of office hours. These plans are critical in ensuring the safety of our employees, clients, and visitors. Please find our latest fire evacuation plans below.
Data Protection
At The Bureau, we take data protection seriously. We are committed to ensuring the privacy and security of personal data that we collect and process. To learn more about our data protection policies, please review our Privacy Notice and Client Data Protection Consent Statement (GDPR) below. Additionally, if you need to submit a right of access request, you can find the form below.
Next Steps ....
If you have any questions or would like to provide feedback on our policies, please feel free to contact us.
Thank you for your interest in our policies and for helping us to improve our services.
PCN Link Worker
Chair of the Board
Move More Children’s and Young People’s Officer
Chief Officer
Call Companions and Sight Loss Coordinator
Digital Health Support Project / Peer Support Worker
Operations Manager
Peer Support Worker
Finance Lead
Trustee
