Community Navigation

Our aim

Our aim is to help members of the community to be able to self-manage any number of social, personal and physical wellbeing issues by connecting them to the right services, offering a listening ear and supporting them to set realistic and achievable goals to increase their health and wellbeing.

Who can benefit?

Any member of the local community can request support from our community Navigation team. This can be done by making a self-referral via our website, by telephone or by asking a professional to refer you to us such as your GP Surgery, Adult Care, Multi-Disciplinary Teams and intermediate care.

What does it involve?

We support clients one to one, using person centred approaches to create a supportive plan with goals and actions to help you manage your own health and wellbeing.

Currently during the COVID pandemic we are running an online social zoom session every Thursday at 11am.  Where appropriate we are able to meet clients outdoors to talk in person or at our local office which is COVID secure.

This service is free of charge to everyone.

Case Study: E’s Story

After being referred to our BBO Towards Work scheme through the Autism Employability program, E was then supported by our Community Navigator team. She was experiencing issues linked to her ADHD and Autism, finding it hard to concentrate and becoming anxious when talking on the phone or meeting new people. 

E began experiencing further issues through lockdown, becoming angry and relying on alcohol. Things came to a head and she ended up having to leave her home. As a result, our Community Navigation team supported E to speak to High Peak Borough Council to discuss her housing situation, as well as providing regular one to one catch ups to provide general support during this difficult period.

E now has a temporary home in Buxton, which helped give her the stability she needed to seek voluntary work and apply for PIP to support her financial situation. Overall, E is feeling positive about the future and is enjoying a more independent way of life.

Case Study: Roy’s Story

Client quote…

“Thank you so much for your assistance, without your help I would not have been able to get the support I needed. Community Navigation has helped me maintain my independence.”

Next steps…

For more information, please contact Bev on 01457 865722 or bev@the-bureau.org.uk. Alternatively, you can complete our self referral form here.

Some of our lovely Community Navigation team (l-r) Bev, Nat, Janice and Lisa.